EEO 004: Addressing Inappropriate Behaviour

EEO 004: Addressing Inappropriate Behaviour

Runtime: Approx. 35 mins. | Designed for Managers

Overview

In order to set a standard of workplace behavior, leaders need to become ‘coaches on behaviour’. This means being a role model, a proactive communicator, and about being committed to setting standards of behavior in the workplace.

Learning Objectives

On completion of the program participants should understand:

  • How important it is to make standards of behavior an ongoing focus. Your discussions and behaviour need to reflect the standards expected within your work environment.
  • Why we sometimes find it hard to have discussions with our people in relation to inappropriate behavior.
  • Ideas on how we might overcome our fears on having constructive discussions in relation to inappropriate behavior.
  • How to prepare for a constructive discussion about inappropriate behavior.
  • A process that will help you conduct an effective face to face conversation in relation to inappropriate behavior.
  • The implications of not dealing with inappropriate behaviour.
  • Course Contents

  • Module 1 covers the importance of being a coach on behaviour
  • Module 2 covers preparation on giving feedback on behaviour
  • Module 3 covers conducting a face to face feedback
  • Technical Specs

    Runtime: Approx. 35 mins.

    Program Availability: for Australia, New Zealand and International

    Viewable on: iPad, Mac, Windows, Android

    LMS: WLH's LMS or Customer's LMS

    Additional Resources:

  • Information Library
  • Video Clips
  • Assessment & Activities
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