PPD 001: Coaching on Performance

PPD 001: Coaching on Performance

Runtime: Approx. 30 mins. | Designed for Managers


How leaders, as custodians of culture, can implement the components of workplace culture. Leaders will also be able to understand effective performance management and leadership behaviour in relation to staff performance among others.

Learning Objectives

By the conclusion of this program we hope you’ll have a clear understanding of how to implement these components in a positive way:

  • How we act everyday as leaders sets the cultural agenda for the organisation
  • How we respond to performance and behavior
  • How we deal with issues that are brought to our attention
  • How effectively we utilise organisational processes

  • We’d also like you to understand:

  • What effective performance management is and why effective performance management is imperative in the modern workplace
  • The link between leadership behaviour and performance
  • Techniques to conduct effective everyday performance conversations and give feedback
  • The importance of fairness and accuracy when managing performance
  • How to apply relevant processes in managing poor performance dependent on your organisational procedures
  • The requirements related to documenting and recording performance issues
  • Course Contents

  • Module 1 covers the importance of a positive approach encouraging performance
  • Module 2 covers preparation on giving feedback on poor performance
  • Module 3 covers conducting a face to face feedback on poor performance
  • Technical Specs

    Runtime: Approx. 30 mins.

    Program Availability: for Australia, New Zealand and International

    Viewable on: iPad, Mac, Windows, Android

    LMS: WLH's LMS or Customer's LMS

    Additional Resources:

  • Information Library
  • Video Clips
  • Assessment & Activities
  • Info Request - Coaching on Performance

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